1. Introduction
MR BADGES.COM PTY LTD (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request a quote, place an order, or communicate with us.
By using our website or engaging our services, you agree to this policy.
2. Who We Are
Business Name: MR BADGES.COM PTY LTD
ABN: 78 133 298 192
Mailing Address: PO BOX 882, GLADESVILLE NSW 1675
Email: accounts@mrbadges.com
Phone: 02 9879 5986
3. What Information We Collect
We collect only what we need to provide our products and services. This may include:
- Name, business name, and contact details (email, phone, address).
- Order and payment details.
- Artwork files, logos, or design references you upload.
- Delivery details and tracking information.
- Communication history (emails, quotes, approvals, etc.).
- Website analytics data such as pages visited, time on site, and IP address (via cookies and analytics tools).
4. How We Collect Information
We may collect information when you:
- Complete a quote or sample pack request form.
- Send us an email or call our office.
- Place an order or make a payment.
- Interact with us on social media.
- Visit our website (via cookies or tracking pixels).
5. Why We Collect Information
We collect and use your information to:
- Process and deliver your order.
- Communicate with you about quotes, approvals, and delivery updates.
- Manage accounts, payments, and invoices.
- Improve our products, services, and website experience.
- Provide customer support and respond to enquiries.
- Comply with Australian taxation and record-keeping requirements.
6. Disclosure to Third Parties
We only share your information where necessary to complete your order or maintain our operations. This may include:
- Freight and courier companies (for deliveries).
- Our production partners, some of whom are located overseas (Thailand, China). Only artwork and production details are shared — no personal financial data.
- IT, accounting, or analytics service providers who help us operate our business securely and efficiently.
We never sell or rent your information to third parties.
7. Offshore Disclosure
Where information is shared with our offshore production partners, it is limited to the artwork and order details required to fulfil your job. We take reasonable steps to ensure your data is handled securely and in line with Australian privacy standards.
8. Data Storage & Security
Your personal information is stored securely within password-protected systems and devices. We take reasonable precautions against unauthorised access, modification, or misuse of your information.
If we become aware of a data breach that could cause serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme.
9. Access, Corrections & Deletions
You can request access to, correction of, or deletion of your personal information at any time by contacting us via email at accounts@mrbadges.com
We will respond promptly and, where required, provide a copy or summary of your data.
10. Cookies & Website Analytics
Our website uses cookies and analytics to help us understand how visitors use the site and improve usability.
Cookies do not personally identify you, but they help us track preferences, traffic sources, and popular pages. You can disable cookies in your browser settings, though some features of the site may not function properly.
11. Links to Other Websites
Our website may contain links to third-party websites (for example, suppliers, industry organisations, or social media). We are not responsible for the privacy practices or content of those websites.
12. Direct Marketing
We may occasionally send you updates, promotions, or product information. You can opt out at any time by following the unsubscribe link or contacting us directly.
13. Business-to-Business Use
As MR BADGES.COM PTY LTD primarily supplies business and organisational customers, most information collected relates to business contact details rather than private individuals. However, all personal information is still handled in accordance with this policy.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Updates take effect immediately upon publication.
15. Contact Us
If you have any questions, concerns, or complaints about our privacy practices, please contact:
MR BADGES.COM PTY LTD
PO BOX 882, GLADESVILLE NSW 1675
Email: accounts@mrbadges.com
Phone: 02 9879 5986
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
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